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Returns and refunds

- We accept returns and exchanges on products within a 10-day period following the delivery date.

- No refunds on products purchased on presale. Estimated times of delivery are not guaranteed. Many factors that are out of our control can come into play when a delivery is delayed.

- We accept returns on damaged products due to manufacturing defects within 10 days of the delivery date.

- We will refuse returns for which products are not in their original state, in their original package, and with their original tags.

- No returns are accepted on jock straps or sliding shorts.

- All shipping costs derived from returns are the customer’s responsibility and will be deducted from the refund.

- If, upon a return, the initial order was less than $99, the shipping fees paid by Baseball Town will not be refundable.

- Returns resulting from order mistakes made by Baseball Town while shipping the wrong products will also be accepted within the 10-day period following delivery.

- You can return products purchased online directly in-store as long as the return timeframe is respected. The processing of a refund can take up to 2 business days after delivery of your package to our flagship store.


If authorized, print your return label by clicking on the return label link below


Click here for Return Label


*If you are unsure if your product can be returned, you can contact us by email at [email protected] to obtain an authorization.

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