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Shipping & returns

FREE SHIPPING ON ORDERS OVER 150$ IN CANADA
- Bulk orders and corporate orders may require additional shipping.
- Free shipping is excluded from the following territories: NT, YT and NU
 

 

 

Shipping Policy

Shipping Time -- Most orders received before 1:00PM will ship the same day, provided the product ordered is in stock. Most orders received after 1:00 PM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement. Provide 3 to 5 days for delivery.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Baseball Town or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

 

Returns

We accept returns on products that are defective due to manufacturing defects within 10 days from the date of purchase. We accept returns and exchanges on product within 10 days of the date of purchase. No exchange will be accepted on products whose packaging has been altered, jockstrap or on sliding shorts. All transportation expenses related to product returns will be assumed by the customer. Administration fees of 15% will be retained for returned orders. Returns due to mistake made by Baseball Town during the delivery will be accepted at Baseball Town's expense within 10 days of the date of purchase.

Before return shipping a product purchased online, you must contact us by e-mail info@baseballtown.ca to obtain return authorization.